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We usually love meeting our guests, it's one of the reasons we chose this business, but at the moment, we have to do what we can to keep our guests safe. We’ve therefore made our check-in and check-out process contactless while we are managing the risks of Covid-19.

Check-in will start at 4:00pm to allow extra time for cleaning to take place, and has been extended to 9:00pm, to minimise the risks of guests arriving together. On the day before you are due to arrive, you will get an email from us notifying you of the code to open the front door.

To open it, use the code provided, and then make your way to your room. You will find your key in the door. There is also a Yale key fob which can be used to open the front door for the rest of your stay. Just put the fob near the keypad. Don’t worry, we’ll still be on hand to check that everything is OK, and you’ll be able to order and pay for food, drinks and special treats.

Check-out will be 8:00-10:30am. All payments will have been taken in advance of your departure, and a copy of your invoice will be emailed to you the night before your departure. 


Our contactless check-in starts at 4:00pm. If your room is available sooner, we will get in touch. On the day before you are due to arrive, you will get an email from us explaining the check-in process, and get access to a code to gain entry.

Let us know that you've arrived safely! You can use our Messenger chat to let us know if you need anything.